Privacy Policy

Information we collect

If you email us, we receive the information you choose to provide, such as your name, email address, travel dates, questions, and message. We use it to answer your inquiry and help with the requested stay information.

This website also uses Google Analytics 4 through Google Site Kit. Analytics may collect device and browser information, approximate location based on network information, pages viewed, referring pages, session activity, and interactions such as clicks on booking or email links. We do not use this website to collect payment-card information or government identification.

Cookies and Google Analytics

Google Analytics may use cookies or similar technologies to distinguish visits and prepare aggregated reports. We use those reports to understand which pages help travelers, improve the website, and measure booking-interest actions. We have configured logged-in WordPress administrators to be excluded from visitor measurement so routine site work does not distort reports.

Google processes Analytics information under its own terms and privacy practices. You can learn how Google uses information from sites that use its services at Google’s partner-sites privacy page. Browser settings and Google’s available opt-out tools may be used to limit Analytics cookies.

How information is used and shared

We use information to operate and improve the website, respond to questions, understand general interest in the property, maintain security, and measure links that send visitors to booking services. We do not sell personal information.

Information may be processed by service providers that help operate the website, including the website host, Google Analytics, and email providers. We may also disclose information when required by law, to protect rights or safety, or in connection with a legitimate transfer of the property or website operations.

Airbnb and other external websites

Booking buttons currently lead to Airbnb. When you follow an external link, that company receives information under its own privacy policy and terms. Crystal River Vacation Home does not control the cookies, accounts, payments, messages, or reservation information collected on Airbnb or another external website.

Retention, choices, and security

We retain email inquiries and operational records only as reasonably needed to respond, manage legitimate business records, resolve disputes, and meet legal obligations. Google Analytics retention is managed within the Analytics property. No internet service can promise absolute security, but we use reasonable administrative and technical safeguards.

You may ask what information you sent directly to us, request a correction, or ask us to delete it when no legal or operational reason requires retention. You may also use browser privacy controls to block or delete cookies, although some website functions may behave differently.

Children, changes, and contact

This website is intended for adults planning travel and is not directed to children under 13. We do not knowingly collect personal information directly from children through the website.

We may update this policy when the website, measurement tools, or legal requirements change. The effective date above shows the latest revision. For privacy questions or requests, email hello@crystalrivervacationhome.com.